Method
Every property is different, but our engagements follow a repeatable rhythm so your team always knows what happens next.
Week 0
You send property type, systems in use, and the revenue question that will not stay answered. We reply with whether a dashboard commission, booking pattern study, walkthrough, or seasonal review is the honest first step — and a fee range.
Week 1
We collect sample exports, agree metric definitions (house use, complimentary, day-use), and schedule working sessions with the people who actually pull the night audit.
Weeks 2–4
Dashboard engagements move through wireframe, build, and verification against sample nights. Pattern studies and seasonal reviews move through cleaning, charting against Hong Kong demand context, and draft briefing.
Handover
Your team runs the refresh or presents the briefing with us in the room. We leave documentation, then remain available for the post-handover window included in your engagement.
We will not publish a hospitality revenue dashboard whose totals disagree with your night audit “for the sake of a deadline.” If verification fails, we extend the build phase and tell you why before anyone presents upstairs.