Field notes
Notes from revenue desks and booking calendars
Practical writing on hospitality revenue dashboards and booking pattern analysis — rooted in Hong Kong property work.
Why Monday occupancy looks fine while weekends quietly erode
Midweek corporate strength can hide leisure softness. Here is how we separate the curves before anyone cuts weekend rates blindly.
Building a metric glossary your night audit will recognise
Complimentary nights, house use, and day-use rooms wreck trust in dashboards when left undefined. Start with language, then charts.
Reading typhoon weeks in your booking cancellation curve
Storm signals distort cancellations and rebookings. Separate weather shocks from structural pattern changes before you rewrite rate strategy.
Channel mix panels that front office will actually open
Channel contribution charts fail when they only serve ownership. Design panels that help reservations answer guest questions the same afternoon.